The player from Canada had lodged a complaint about not receiving her winnings of 28,000 from an online casino. Despite having provided all the necessary information and documents, her withdrawal requests had not been processed. However, the casino initially failed to respond, which led owo the complaint being marked as ‘unresolved’. TechSolutions owns and operates this casino, which means it complies with the law and takes every precaution to protect its customers from fraud. In addition to English, this casino…