Sync public articles with Zendesk Its robust workflows streamline the ticket resolution system and efficiently handle all customer complaints. It also enables agents to perform customized workflow management, assign tickets to the right agent for request handling, and track the ticket’s progress. However, businesses must choose between Zendesk vs Intercom based on their needs and requirements. In today’s business world, customer service is fast-paced, and customers have higher expectations. To enhance customer satisfaction, businesses must equip their teams with customer…
